RBQM Revealed: A Decade of Discovery & the Blueprint for Tomorrow’s Breakthroughs
- Joanne Benedict, Senior Director, Clinical Operations, Head, Risk Based Quality Management, Gilead
Key Takeaways
- RBQM adoption typically takes a decade. View
- Right-sized KRIs prevent alert fatigue. View
- Open-source collaboration accelerates R3-ready analytics. View
Summary
This session reviews a decade of RBQM progress, distilling what consistently works and what stalls adoption. It contrasts blanket monitoring with targeted oversight built on timely central review and risk-driven planning. It surfaces structural blockers across data access, operating model, and measurement, then outlines a practical blueprint for the next phase with automation and industry alignment. The goal is faster follow-through with visible accountability across functions. View
Governance moves from policy to practice by mandating RBQM with clear KPIs and cross-functional champions. Risk mitigations pull through into functional plans so actions persist beyond the RACT, while documentation standards maintain inspection readiness. The organizational home for central monitoring stays flexible, but accountability is explicit and measured. This operating cadence keeps quality intent tied to day-to-day execution. View
Central monitoring depends on near-real-time data, yet vendor access and fragmented feeds still slow review. Teams avoid duplicating on-site workflows in remote form and automate risk pull-through between systems to reduce manual effort. Focused cleaning on critical data limits churn, while AI-driven signal detection emerges as the primary efficiency lever. The result is fewer cycles of rework and a smaller on-site footprint without sacrificing oversight. View